What our Customers say...
Water Damage Testimonials
SERVPRO services after damage from hurricane Ian in Englewood Fl. If the proof is in the pudding the pudding was perfect. Special thanks to CJ , Andre and Oscar. Job was complete and prompt. 5 Stars.
Raymond and his mitigation team were a breeze to work with. They responded quickly to my home to assess the damages and got to work right away! This type of response is key when there is any type of water damage to your home. Their prompt attention and professional manner made this disaster a little less painful! Highly recommend.
The SERVPRO team was absolutely incredible!!! They went above and beyond cleaning our basement after a pipe burst. They took such great pride and care in the repair process and walked us through everything from start to finish. Everyone we worked with was thorough and kind. I couldn’t recommend them more!!
I had a flood in my basement so I called servers. The place was a mess. When Ray Bolduc arrived he was the most caring person I have ever dealt with. He explained all the questions I had. Then Richard and Andres arrived to start the work they had to do trying to get the water up and setting up the fans etc. This all happened on new years eve. They were great. Then a Jonathan and Zulma arrived to clean up the horrible mess. They were so professional and nice. I have never dealt with such a wonderful team. My basement looked amazing. Thank you Ray and his team your the best.
Jonathan Marciniak and his team of Jose and Lantigua were just incredible. Everyone was beyond responsive, courteous, knowledgeable, accommodating with my family and young children, and respectful of our home - so much so, that they turned a difficult situation from water damage into a pleasant/pleasurable experience. They worked efficiently, and took extra special care in keeping the home clean during extensive rip-outs and repairs. Having worked in construction - I know that is not an easy task! I highly recommend SERVPRO for all your home needs. Thanks for all your hard work!
Our third floor bathroom leaked which caused water damage on three floors. Jonathon Marciniak was a great project manager; he was timely, organized, very knowledgeable and with his team (including the office staff who responded quickly to my initial email), took the necessary steps to identify and remediate the water damage that occurred. His on-site team - including Austin and Jose - were highly professional and very competent. No one wants to be in a position to need these types of services, but if I ever do need them again, I am calling Jonathon and SERVPRO.
Jonathan did a great job along with Victoria helping us through hurricane Ian. You are a super hero in a SERVPRO cape! Thanks Nat & Ellen.
Thank you for your fast storm response following Hurricane Ian, which caused extensive damage to our Florida home. Jonathan was quick to respond as soon as we requested help with water damage. The project manager, Daury, and crew chief, José, were professional and took great care to ensure all the damaged areas were located and mitigated. Thanks to their quick response we likely avoided a bad situation with mold and further damage from the rains.
Thomas and Reggie were terrific in tackling complicated jobs, and left the job site tidy at the end of each day. They also took care to ensure our pets were protected from harm during the process.
Thank you very much for helping us recover and we wish you were in Florida full time!
This company rocks!!! Very responsive, great people, and tremendous work. My hot water heater died. What a mess! That was on Friday very early a.m. And, by today, cleanup is done!!!
Came home to an awful surprise when our basement flooded while we were at work due to a frozen/burst pipe. Dean & his crew were quick to get on the job to help mitigate the problem and clean up. Dean is the ultimate professional and made the whole process easy for us. I would absolutely recommend him & his crew to anyone going through problems like these.
My basement was flooded due to our washer machine hose splitting. The response time from the time I called was no more than an hour. Andre and his helper did a fantastic job getting the water vacuumed up . They put in blowers to dry out the carpets to then rip up 2days later. Their Project Manager Dean Cooper was here to go over everything that was going to be done. Dean stayed in contact with us daily for any concerns we may have had. extremely happy with the service we had with Serve Pro.
Antonio Silva was our project manager, who came out to assess my water damage and document the work needed. He came out at the same time as Ryan and his cleanup team. Antonio did his assessment quickly and professionally and had the team get started. Soon they had discovered other damaged areas that were not visible needing to be addressed. Antonio said he would take care of contacting my insurance company and later that day had approval from my insurance company to do the additional work. The next day, Antonio came back to make sure the job was being done correctly and well. I cannot say enough about him and his team's efforts! They were all very professional thorough and extremely neat! I would highly recommend Antonio, Ryan and his team for any situation that could require them.
Extremely reliable and fair priced. Had a flood in my basement and they were they best price and made sure to quickly get rid of all traces of water before it could turn to mold or cause further damage. Thank you SERVPRO of East Greenwich!
This company sent a guy out in the middle of the night for us when our pipe beneath our kitchen sink burst this winter. We rent, but we rent from family so we were extra concerned about them doing a good job and taking care of our wood flooring just off the kitchen. The tile had been draining straight to the dining room and we didn't want the wood to warp. They dried it all out for us with a method I don't remember the name of but it was greatly appreciated. They worked with my aunt on the paperwork because she's the owner but they were great about making sure to coordinate timing with us.
Harlos was great to work with through the night and crazy weekend. We were very satisfied with the work done by SERVPRO.
Fast responsive time and cleanup. Extremely pleased with service!
The staff was very professional and neat. Production staff did an excellent job cleaning and removing all damaged materials. I would recommend SERVPRO of Providence again if more services are needed. Thank you!
As you know, over the past year our renowned university has relied on SERVPRO of Providence to help us address several floods on campus. SERVPRO has always responded in a timely manner; with appropriate equipment and staff, regardless of day or time. Work scope was always discussed and agreed on prior to implementation. Itemized billing confirmed the scope was always followed. Our university will continue to rely on SERVPRO of Providence in the future when restoration and cleaning services are needed. Thank you!
I was very impressed with CJ, he's a very polite and professional young man. I thought he was older because he came across with such confidence, (his father should be proud). I would call CJ and SERVPRO of Providence anytime if need be.
Chris, Just wanted to thank you so very much for the incredible service I am receiving from SERVPRO. You were so efficient and sweet, you took a very stressful situation and made it a pleasure. I wasn’t here when the crew came but my family told me they were excellent and had a good deal of work to do moving larger things around. I simply cannot thank you and the entire staff enough. God bless!
Robert and Mirtala dug out everything in my basement on a day that was over 90 degrees with a dew point over 70 degrees. I cannot think of worse conditions under which to do the job. Knowing the items were worth damages money for me, they were careful to make sure I got pictures of everything they brought up. They were as meticulous at the end f a miserable day as they were at the very beginning. They deserve something extra for working under those awful conditions. Robert and another gentleman (I didn’t get his name) worked longer than anticipated because of peeling paint n the basement walls. They pressure washed the entire basement and cleaned up everything thoroughly. Richard and Mirtala come back and painted the basement. Richard explained everything in detail that they had done and why. All appropriate machines were put in place to dry out the basement. Harlos Guerrero, the Project Manager, explained everything to me to make sure I understood the process and the papers were signed. He and his office were very prompt, clear and accommodating in calling me with scheduling all that needed to be done. Every single person was eminently professional and courteous.